We are delighted to share that Laura Ernst has been promoted to the company’s Director of Operations role.
Laura has been with RSQP for four years and, over that time, has embodied the very best of R.S. Quality Products, serving our growing customer base as a Customer Service and Accounts Receivable Specialist. Her experience through that work, attention to detail, and skillset as a team leader make her wonderfully suited to this new post.
“We’re thrilled for this next chapter in Laura’s journey with us here at RSQP,” says RSQP President and Owner, Adam Serfas. “As many of our customers know, Laura has always gone above and beyond to help in any way she can, and behind the scenes, she’s played an increasingly active role in our company operations, as well. This promotion is in many ways a natural evolution for Laura, and we couldn’t be happier to have her continue to grow and lead our team and business.”
As Director of Operations, Laura will be overseeing all of the daily operations of RSQP—from shipping and receiving all the way up to customer service and process improvement—ensuring everything is running smoothly and meets the promise of quality that we put in our company name over 30 years ago.
Congratulations, Laura; we are so happy to have you in this critical role here at RSQP.