Customer Service Center

Shipping Policy

Standard Delivery

• Estimated delivery time 3-7 business days.
• Stock items ship out within 24-48 hours, unless otherwise noted.
• Custom items can take between 5-15 business days to ship.
• Please call us at 888-480-3330 for expedited shipment options.

NOTE: Many of our items are drop shipped directly from the manufacturer. As such, you may receive multiple packages.

Shipping Methods

• FedEx is the package service used unless otherwise requested.  All orders are shipped via FedEx Ground.
• Some items do require freight shipping.  Unless otherwise requested, all freight items ship via ground service.
• RS Quality is not held responsible for any delays FedEx may incur due to circumstances beyond their control. This would include but not limited to: weather conditions, mechanical delays, equipment failures.
• RS Quality is not held responsible for any delays FedEx may incur due to incomplete address information, or wrong address information provided by the customer.

Shipping Rates

• We charge per FedEx published rates.

International

• R.S. Quality Products only ships to addresses in the United States