Customer Service Center

Shipping Policy

Standard Delivery

  • Estimated delivery time 3-7 business days.
  • Stock items ship out within 24-48 hours, unless otherwise noted.
  • Custom items can take between 5-15 business days to ship.
  • Please call us at 888-480-3330 for expedited shipment options.

NOTE: Many of our items are drop shipped directly from the manufacturer. As such, you may receive multiple packages.

Shipping Methods

  • FedEx is the package service used unless otherwise requested.  All orders are shipped via FedEx Ground.
  • Some items do require freight shipping.  Unless otherwise requested, all freight items ship via ground service.
  • RS Quality is not held responsible for any delays FedEx may incur due to circumstances beyond their control. This would include but not limited to: weather conditions, mechanical delays, equipment failures.
  • RS Quality is not held responsible for any delays FedEx may incur due to incomplete address information, or wrong address information provided by the customer.

Shipping Rates

  • We charge per FedEx published rates.


  • Packages ship FedEx Ground to Canada
  • The customer is responsible for all shipping expenses as well as customs charges, taxes and fees, and duties due upon entering the destination location.
  • We reserve the right to adjust the shipping charge if the actual rate comes back higher than originally calculated due to the destination or DIM weight of the package.


  • R.S. Quality Products only ships to addresses in the United States and Canada